Purpose
The purpose of the CCTV surveillance is to prevent crime, such as burglary and vandalism, and to assist the police in the investigation of criminal offences.
Monitored areas and information about them
In accordance with section 2d, subsection 1 of the TV Surveillance Act, the National Museum monitors the museum’s areas that are located in the immediate vicinity of the entrances and façades of its own buildings.
Signs with pictograms and QR codes have been placed at the entrances to the museum’s buildings and visitor sites. When the QR code is scanned, this policy can be accessed in Danish and English.
This CCTV monitoring policy is also available at the information desk.
The museum’s employees are informed about the CCTV surveillance in the museum’s privacy policy for employees, which is currently provided upon hiring, and the policy is also available in the staff handbook.
Craftsmen and others who regularly move around the museum are given information about the CCTV surveillance before starting work or visiting.
The National Museum’s external cameras are registered in the police register (POLCAM).
In accordance with Article 14 of the General Data Protection Regulation, the National Museum, as data controller, must inform the individuals who are being monitored about their rights in connection with the processing of their personal data.
This policy is available at www.natmus.dk.
Processing and legal basis
The National Museum processes the video recordings on the basis of Article 6(1)(e) of the General Data Protection Regulation (ordinary personal data) and Sections 8(1) and 8(2) of the Danish Data Protection Act (data relating to criminal offences).
The recordings are processed and stored in I-PRO.
The National Museum handles the recordings confidentially. The National Museum’s head of security, security technician, and head of the Guard can access the recordings. Staff in the museum’s security control room can view the recordings for up to 30 days. Where relevant, the recordings may be shown to the museum’s management as well as HR/Legal.
The recordings are stored for up to 30 days and then deleted automatically. In these situations, the recordings may be kept for a longer period:
If the National Museum receives a request for access to the recordings under Article 15 of the General Data Protection Regulation and Section 22 of the Data Protection Act, the recordings in question will not be deleted until the access request and any related complaint case have been fully processed.
The recordings may be stored for a longer period if necessary in connection with a report of a criminal offense.
Disclosure
The recordings may be disclosed to the police for the purpose of criminal investigation on the basis of section 4 c of the TV Surveillance Act. The recordings will not be disclosed to anyone other than the police, unless such disclosure is required by law or the museum has the consent of the person(s) appearing in the recordings.
If, pursuant to Article 15 of the General Data Protection Regulation, the National Museum provides recordings to a data subject, other individuals appearing in the recording will be anonymised or the recording will be cropped before the museum hands over the recording.
The rights of the data subjects
A person whose movements have been captured by one of the museum’s CCTV cameras may contact the National Museum to request a copy of the recordings (right of access to information). In this connection, the National Museum must receive a copy of photo ID, such as a passport or driver’s licence. The National Museum will also ask to be informed of the time and place where the person is expected to appear in the recordings.
Read more about data subjects’ rights, including the right to object and the right to erasure, in the museum’s privacy policy at www.natmus.dk
Questions and complaints options
The National Museum, Frederiksholms Kanal 12, 1220 is the data controller.
The National Museum can be contacted at [email protected] with questions about this policy, the video surveillance, or the museum’s processing of personal data, including a complaint regarding the processing.
The National Museum’s data protection officer is the Danish Ministry of Justice’s Legal Adviser, Kammeradvokaten, Kalvebod Brygge 32, 1560 Copenhagen V. The data protection officer can be contacted with questions or complaints at:[email protected]
Complaints about the processing of personal data can also be submitted to the Danish Data Protection Agency. Please refer to the Agency’s website.
Complaints about the installation of CCTV cameras, requirements for the placement of signage, etc. can be submitted to the police.
Entry into force
This policy was reviewed by the Information and Security Committee on 31 October 2024